AccessibilityPixelAILow VisionBlind Users

Guided Frame 2.0

A research-driven accessibility feature empowering blind and low vision users to capture and share visual moments. Featured in the Google Superbowl 2024 commercial.

Duration

8 weeks

Industry

Mobile Accessibility

Methods

Field Study, Usability Testing

Participants

Blind & Low Vision Users

Research Background

Guided Frame 2.0/3.0 was designed to address the unique needs of blind and low vision users, leveraging Pixel's advanced sensors, camera, and AI. Foundational and evaluative research revealed opportunities to empower users in capturing their surroundings and sharing visual stories.

Challenge: Making photo capture and framing accessible for users with little or no sight, while ensuring independence and confidence.

Key Research Questions

  • How do blind and low vision users approach photo capture and framing?
  • What guidance and feedback mechanisms are most effective for independent use?
  • How can AI and sensors be leveraged to improve accessibility and user experience?
  • What are the barriers to adoption and satisfaction for this user group?

Research Methodology

Field Study & Usability Testing

  • • Contextual inquiry in real-world settings
  • • Think-aloud protocol and dual photo rating
  • • Accessibility testing with blind and low vision participants
  • • Feedback on guidance cues, descriptions, and outdoor photo support

AI & Sensor Integration

  • • Camera/face tilt cues and lighting guidance
  • • Dynamic descriptions and improved person/object detection
  • • Integration of Gemini for richer contextual feedback
  • • Cross-functional collaboration and participant safety

Key Research Insights

Empowering Independence

Guided Frame enabled users to capture photos independently, increasing confidence and willingness to share visual stories.

Finding: Users reported feeling more in control and less reliant on sighted assistance.

Effective Guidance Cues

Camera/face tilt cues and dynamic descriptions improved photo quality and user satisfaction.

Quote: "I finally feel like I can take a good photo without guessing." - Blind participant

AI-Driven Accessibility

Gemini integration provided richer, contextual feedback, especially for outdoor photos and complex scenes.

Data: 87% of users preferred the new descriptions powered by Gemini over previous versions.

Research-Driven Recommendations

Accessible Guidance & Feedback

  • • Refine camera/face tilt cues for clarity
  • • Expand dynamic descriptions for more scenarios
  • • Prioritize feedback for outdoor and group photos
  • • Continue usability testing with diverse participants

AI & Sensor Innovation

  • • Enhance Gemini integration for richer feedback
  • • Improve person/object detection accuracy
  • • Explore new use cases for AI-driven accessibility
  • • Foster cross-functional collaboration

Research Impact

Research findings from field studies and usability testing directly informed product changes across guidance, feedback, and AI descriptions. These updates improved independent use, photo quality, and overall satisfaction for blind and low-vision participants and unlocked new product opportunities for a broader audience.

Increase in independent use

Sixty percent increase in independent use after design changes

+45%

Average photo quality improvement

Forty five percent average improvement in photo quality metrics

92%

Feature satisfaction (survey)

Ninety two percent feature satisfaction reported in post-launch surveys

+30%

Increase in user confidence

Thirty percent increase in user confidence measured during follow-up testing

Notes: metrics are aggregated from mixed-methods studies (field observations, lab testing, and surveys) and reflect observed improvements after implementing recommended design and ML changes.

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